Homeowners insured by AMI/Southern response that settled their claim before 1 October 2014 are now entitled to be paid up to many hundreds of thousands of dollars more. Make sure that you get what you are entitled to and do it now.  Grant Shand will charge only $2000 including GST to advise on and settle the claim.   He did the case of Avonside Holdings Ltd v Southern Response that changed the Southern Response practice and required it to pay a contingency and professional fees as part of a settlement.  Southern Response will reimburse the $2000 so owners effectively nothing to get the best advice and outcome.