In May 2017 IAG declined the earthquake damage claim by Stephen & Alexis Coyle on the grounds that they had fabricated or modified documents to inflate the cost to rebuild their damaged property so as to bolster their position in the course of the negotiation of a cash settlement of their claim. In Cogle v IAG New Zealand Ltd [2019] NZHC 793 Lester AJ granted an application by IAG to have an expert inspect electronic equipment to investigate whether the equipment had been used to alter/create documents that appeared to be dubious. Documents on letterhead(s) of a builder and supplier were according to the builder and supplier not provided by them.
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